FAQ

Product

Which model should I choose?

Standard suits most light and standard interior doors, wardrobes, screen doors and sliding mesh doors. Strong (1200 g) is for heavier doors or doors with stiff hinges. If your door feels heavy, choose Strong.

Will it damage my door or frame?

No drilling is needed – it mounts with adhesive pads. Removing the pads later may leave residue or affect some paint finishes, so test on a hidden spot if your door is freshly painted.

Does it slam the door?

It pulls the door closed with a steady spring force. For very light doors, the Standard model closes more gently.

Can I use it on a fire door?

No. This is not a certified fire-door closer and must not replace one. Use it on ordinary interior doors only.

Does it need batteries or power?

No. It's fully mechanical.

Does it work on sliding doors?

Yes, on light sliding doors such as screen or mesh doors – mount it so the cable runs straight along the direction the door slides.

How long before I can use it?

Wait 24 hours after mounting so the adhesive reaches full strength.

Orders & shipping

Where do you ship?

We ship worldwide with free tracked shipping. Delivery times for your country are shown at checkout and in our Shipping Policy.

Will I get a tracking number?

Yes, every order ships with tracking. You'll receive it by email once your order has been dispatched.

Will I pay customs or import fees?

See our Shipping Policy for how taxes and duties are handled for your country.

Returns

Can I return it?

Yes. You can withdraw from your purchase within 14 days of receiving it. See our Refund Policy for details.

What if it arrives damaged or faulty?

Contact us with your order number and a photo and we'll make it right with a replacement or refund. Your statutory consumer rights always apply.

Still have questions?

Reach us via our contact page.